Mibu-kan Group Co., Ltd. (Ryokan Mibu-kan / Main Building of Mibu-kan / Private Villa for Rent Wakizaya / Private Villa for Rent Motona-no-machi / Private Villa for Rent Daigo-kan Tsuruguri / Mibu-kan Guest House Shin-Oyama / Old House Bar Shin-gakura / Mibu-kan Campground) (hereinafter referred to as "us") respects the "Act on the Protection of Personal Information," etc., and places the trust of our customers first, fully recognizes the importance of personal information, and handles it appropriately.
(Purposes of using personal information)
Within the scope necessary for our business operations, we will appropriately acquire, use, and provide personal information.
[Job description]
- Use of facilities such as accommodation and meals based on the Ryokan Business Act, as well as related services
[Purpose of use]
・Shipping of products, materials, etc.
• Providing information on new products, services, events, etc.
・Providing support and maintenance information
• Responding to inquiries, consultations, complaints, etc.
• Response to service development, survey, and request for monitoring
• Other cases where it is necessary for the operation of the service
- Providing employment information and other communications to applicants for employment; managing our employment operations
(Use of personal information, restriction of third-party disclosure)
When acquiring or using personal information that requires special consideration* outside the aforementioned scope, our company will first notify the individual concerned and obtain their consent, and will also disclose the information to third parties other than our contracted or affiliated companies, except in the following cases:
• When based on the law
• When it is necessary to protect human life, physical or property, and obtaining the person's consent is difficult
• When a national agency, local public body, or their authorized representatives cooperate in carrying out acts under the law, but asking for consent from the person would hinder the performance of that act.
* Sensitive personal information required
Ideology, beliefs or religion, race, ethnicity, caste, physical or mental disability, health insurance, criminal history, victim of crime In fact, information to ensure that no bias or disadvantage arises regarding matters that may otherwise lead to social discrimination, collective bargaining (right to unionize), participation in collective demonstrations, and the exercise of other political rights.
*The method of consent depends on one of the following methods.
• Oral consent
• Written consent
• Consent by email
• Consent through check-in at the website or through the use of a vending machine
(Compliance with laws and other regulations)
Our company complies with laws and regulations regarding the handling of personal information, as well as guidelines and other standards established by the government.
(Management of personal information)
- Our company will store personal information under a reasonable management system to prevent accidents such as unauthorized access, alteration, destruction, loss, or leakage, and will strive to ensure its safety and business continuity. In the event of an accident, we will disclose the relevant facts as much as possible to prevent secondary damage and avoid similar incidents from occurring. We will also analyze the cause of the accident and implement measures to prevent its recurrence.
(Management of the entrusted party)
When we entrust the processing of personal information to an external party, we contractually oblige the third party to ensure that no leakage or re-disclosure of personal information occurs, and we will supervise the appropriate management with responsibility on our part.
*The process of acquiring, entering, transferring, sending, using, processing, storing, deleting, and disposing of personal information
(Requests for disclosure of personal information, inquiries, etc.)
Our company will promptly respond to requests for disclosure, correction, deletion, or suspension of use of personal information within a reasonable scope, in addition to complaints and consultations related to the aforementioned purposes of use. In addition, if you have any inquiries or concerns regarding this policy, please contact the following support desk from either the individual or their representative.
Mibu-kan Co., Ltd. Tel: 0852-73-0111
[How to apply]
After receiving the documents at the above contact point, we will send the billing documents to your home; please fill in the necessary information. Please return the documents confirming your identity along with the above. After reviewing the returned documents, our company will conduct an investigation and report the results.
Please prepare one of the following poems for one of the groups.
• Driver's license
・Japan Passport
• Health insurance card
・Resident registration card
• Foreign registration certificate
(Continuous improvement)
In order to improve the safety and reliability of information security and the protection of personal information, and to further optimize our business operations, we will periodically review this policy and the standards for management and operation, and strive to maintain an effective system. In addition, we will provide awareness and education to employees and other parties, and ensure that personal information is handled and managed appropriately.
Established on April 1, 2021
Representative Director of Miho-kan Co., Ltd. Tatsuo Tsuchiya
That's all.
