Frequently Asked Questions

Reservations and payments

What credit cards and payment methods are available for payment?
In addition to cash, you can also use VISA, JCB, AMEX credit cards and PayPay.
Is there a cancellation fee?
Starting 5 days before the date of your stay, we will charge the following cancellation fees.
5 days to 4 days ago25% of the accommodation fee
3 days ago ~ the day before50% of the accommodation fee
No contact on the day in question100% of the accommodation fee

Check-in and Access

What are the check-in and check-out times?
Check-in is from 15:30, and check-out is at 10:00.
Is there a parking lot?
There is free parking available.
Is there transportation from the station or airport?
yonago airport We offer transportation shichirui portfrom the sakaiminatostation (subject to availability). We may not be able to provide this service depending on the situation, so please contact us when making your reservation.
Can I get there by bus?
It is right next to the "Chomei Bus mihonoseki" stop, the final stop of the municipal bus service. Please note that it is not the "Bus Terminal" in front of the mihonosekibus stop.

Children and meals

Can children stay with you?
Children from the age of 0 can stay with you. There is also a children's rate.
Is there any support for weaning food?
We can provide baby food. You can also heat up your own baby food in the microwave. Please let us know when you make a reservation.
Where can I have dinner?
Dinner will be served in a private room.
Can you accommodate food allergies?
If you contact us no later than 5 days before your stay, we will do our best to accommodate your request. Please let us know if you have any food allergies.

Facilities and facilities within the building

Is there any step difference in the building?
Due to the historic building, there are some steps inside and outside the building. Additionally, you will need to climb stairs from the 7th floor to private baththe roof. If you have any concerns about your footing, please let us know when making your reservation.
Can I use the Wi-Fi?
Available in all of the buildings.
Can I smoke cigarettes?
The entire premises are non-smoking. There is a smoking area outside the entrance.
What is the bathing time for the large public bath?
panoramic communal bathThe new wing7th floor is available for use from 5:30 AM to 11:30 PM.
private bathIs there any?
new wingThere is a cypress-wood bath and private open-air batha Oribe ware bath on the roof. Reservations are required for 50 minutes per visit for 2,200 yen. Reservations can be made at the time of booking or upon check-in. To get to the roof, you must climb the stairs from the 7th floor.
Is the amenity set up?
We have everything ready.
Is there a laundry facility?
We apologize, but we do not have laundry facilities.
Are there any shops or vending machines?
There is a small shop. There are also vending machines for snacks, sweets, and drinks throughout the facility.
Where can I have breakfast?
new wing registered tangible cultural property of japanmain buildingFor guests staying at the separate residence, everyone will have breakfast served to them every morning.
main buildingIs it possible to visit the museum?
From 20:00 to 21:00, the area is open main buildingto hotel guests. Please feel free to visit.
What are the hours of operation for the bar? What are the regular closing days?
main buildingThe BAR KAGURA-KAGURA is open from 20:00 to 22:00 (last order at 21:30). It is available to all guests of the inn. Regular closing days are irregular.

Other

Are there any convenience stores or supermarkets nearby?
It is not within walking distance. It takes about 10 minutes by car to get to the nearest convenience store or supermarket. Please use the on-site shops and vending machines as well.
Can I borrow fishing equipment?
Guests staying at the hotel are provided with fishing gear and bait free of charge (for those staying elsewhere, the fee applies). In addition, fishing after dark and fishing with only children is not permitted for safety reasons.
Can I stay with my pet?
We apologize, but we do not accept guests with pets.
Can I take a day trip to the onsen?
Available. For times and prices, please contact us by phone.
Can I use the service only for eating without staying overnight?
We can accept it by the day. Please contact us by phone in advance.

If you have any other questions, please call (0852-73-0111)OrContact formFeel free to ask us about it.