Mihokan Co., Ltd. and the Mihokan Group (Ryokan Mihokan / Mihokan Main Building / Izumiya Private Villa / Tsukina Rikyu Private Villa / Taisho-kan Zakuro Private Villa / Mihokan Guesthouse Kamimura / Kominka Bar Kagura / Mihonoseki Campsite) (hereinafter "the Company") comply with the Act on the Protection of Personal Information and related laws. Placing trust with our guests first, we fully recognize the importance of personal information and handle it appropriately.
(Purpose of Use of Personal Information)
We acquire, use, and provide personal information appropriately, within the scope necessary for our business.
[Business Activities]
- Provision of accommodation, meals, and other facility use under the Hotel Business Act, and related services
[Purposes of Use]
- Sending products, materials, etc.
- Providing information on new products, services, events, etc.
- Providing support and maintenance information, etc.
- Responding to inquiries, consultations, complaints, etc.
- Service development, questionnaire surveys, monitor requests, etc.
- Other cases necessary for operating our services
- Providing recruitment information to and communicating with job applicants, and managing our recruitment activities
(Restrictions on Use and Provision to Third Parties)
When acquiring or using sensitive personal information*, transferring it abroad, or using personal information beyond the scope stated above, the Company will notify the individual and obtain their consent* in advance, and will also publish this on our website, etc. Except in the cases below, we will not disclose or provide personal information to third parties other than our contractors and partners without the individual's consent.
- When required by law
- When necessary to protect a person's life, body, or property and it is difficult to obtain the individual's consent
- When cooperating with a national agency, local government, or a party entrusted by them in carrying out duties prescribed by law, and seeking the individual's consent would hinder those duties
*Sensitive personal information
Information requiring special care to prevent prejudice or disadvantage, such as thought, creed, or religion; race; ethnicity; family origin; physical or mental disability; health and hygiene; criminal record; the fact of having been a crime victim; other matters that may cause social discrimination; and matters relating to collective bargaining (the right to organize), participation in demonstrations, or the exercise of other political rights.
*Consent is obtained by one of the following methods:
- Verbal consent
- Written consent
- Consent by email
- Consent via a checkbox or button on a website
(Compliance with Laws and Other Regulations)
The Company complies with laws and regulations, national guidelines, and other standards concerning the handling of personal information.
(Management of Personal Information)
- The Company stores personal information under a reasonable management system to prevent incidents such as unauthorized access, alteration, destruction, loss, or leakage, and strives to ensure security and business continuity. Should an incident occur, we will disclose the relevant facts as far as possible in order to prevent secondary damage and similar incidents. We will also analyze the cause of the incident and take measures to prevent recurrence.
(Management of Contractors)
When outsourcing the processing* of personal information, the Company contractually obligates the contractor not to leak or re-provide the information, and takes responsibility for supervising its proper management.
*Processes such as acquisition, input, transfer, transmission, use, processing, storage, deletion, and disposal of personal information
(Requests for Disclosure and Inquiries)
Within the scope of the purposes of use stated above, the Company will respond promptly and within a reasonable scope to requests for disclosure, correction, deletion, or suspension of use of personal information, as well as to complaints and consultations. If you have any inquiries or questions regarding the handling of personal information under this policy, the individual or their representative should contact the following office.
Mihokan Co., Ltd. TEL: 0852-73-0111
[Procedure]
After your request is received at the contact office above, we will send the request forms to your home. Please fill in the required information and return them together with identification documents. After reviewing the returned documents, we will investigate and report the results to you.
Please prepare a copy of one of the following:
- Driver's license
- Japanese passport
- Health insurance card
- Certificate of residence
- Alien registration card
(Continuous Improvement)
To improve the security and reliability of information security and personal information protection, and to ensure appropriate business operations, the Company regularly reviews this policy and its management and operational standards, and strives to maintain an effective system. We also inform and train our employees and contractors to ensure the proper handling and management of personal information.
Established April 1, 2021
Mihokan Co., Ltd. Representative Director Tetsuya Sadahide
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