Frequently Asked Questions

In addition to cash, you can also use VISA, JCB, AMEX credit cards and PayPay.

Starting 5 days before the date of your stay, we will charge the following cancellation fees.

5 days to 4 days ago	25% of the accommodation fee
3 days ago ~ the day before	50% of the accommodation fee
No contact on the day in question	100% of the accommodation fee

Check-in is from 15:30, and check-out is at 10:00.

There is free parking available.

We provide transportation from Misato Airport, Karashino Station, and Saji Port. (Consultation required). We may not be able to accommodate your request depending on the situation, so please contact us when making your reservation.

It is right next to the municipal bus stop "Miho-koen," where the bus stops. Please note that it is not the "Miho-koen Bus Terminal" in front of you.

Children from the age of 0 can stay with you. There is also a children's rate.

We can provide baby food. You can also heat up your own baby food in the microwave. Please let us know when you make a reservation.

Dinner will be served in a private room.

If you contact us no later than 5 days before your stay, we will do our best to accommodate your request. Please let us know if you have any food allergies.

Due to the historic building, there are some steps inside and outside the building. Additionally, to access the private rooftop bath, you must climb the stairs from the 7th floor. If you have any concerns about your footing, please let us know when making your reservation.

Available in all of the buildings.

The entire premises are non-smoking. There is a smoking area outside the entrance.

The observation hot spring on the 7th floor of the new building is available for use from 5:30 AM to 11:30 PM.

There is a private open-air bath on the roof of the new building with a hinoki bath and a Oribe ware bath. Reservations are required for 50 minutes per visit, at 2,200 yen. Reservations must be made at the time of booking or upon check-in. You must climb the stairs from the 7th floor to the roof.

We have everything ready.

We apologize, but we do not have laundry facilities.

There is a small shop. There are also vending machines for snacks, sweets, and drinks throughout the facility.

Guests staying at the New Building and the Villa will be served breakfast in the main building, which is a registered tangible cultural property of the country.

From 20:00 to 21:00, the main building is open to hotel guests. Please feel free to take a look around.

The main building's bar, BAR KAGURA-KAGURA, is open from 20:00 to 22:00 (last order at 21:30), and is available to all guests of the inn. Regular holidays are not fixed.

It is not within walking distance. It takes about 10 minutes by car to get to the nearest convenience store or supermarket. Please use the on-site shops and vending machines as well.

Guests staying at the hotel are provided with fishing gear and bait free of charge (for those staying elsewhere, the fee applies). In addition, fishing after dark and fishing with only children is not permitted for safety reasons.

We apologize, but we do not accept guests with pets.

Available. For times and prices, please contact us by phone.

We can accept it by the day. Please contact us by phone in advance.